Privacy Policy

Effective Date: January 1st, 2026

Nearby Calls ("Nearby Calls," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us.

Nearby Calls helps local businesses improve their online visibility, reputation, and customer engagement through Google Business Profile optimization, reputation management, review generation, and related marketing services.

Contact Information

Nearby Calls

405 N Jefferson Ave

Springfield, MO 65806

Phone: (877) 848-5774

Email: team@nearbycalls.com

Website: https://nearbycalls.com

Information We Collect

We may collect the following information:

Personal Information

• Name
• Email address
• Phone number
• Business name
• Mailing address
• Billing information
• Account credentials

Business Information

• Google Business Profile information
• Review platform data
• Business listings information
• Marketing performance data
• Website analytics data

Technical Information

• IP address
• Browser information
• Device information
• Usage data
• Cookies and tracking technologies

Client Data and Customer Information

As part of providing our services, clients may provide Nearby Calls with customer contact information, review data, communication records, and other business-related information.

Clients represent and warrant that they have obtained any permissions, consents, or legal authority necessary to collect, use, and share such information with Nearby Calls for the purposes of providing the requested services.

Nearby Calls processes such information solely for the purpose of delivering services requested by the client and does not claim ownership of client customer data.

Clients remain responsible for complying with all applicable privacy, marketing, consumer protection, SMS, and data protection laws governing their collection and use of customer information.

How We Use Information

We use information to:

• Provide and manage our services
• Optimize Google Business Profiles
• Manage review and reputation campaigns
• Deliver customer support
• Process payments
• Improve our platform and services
• Communicate regarding accounts and services
• Send requested marketing communications
• Comply with legal obligations

SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Nearby Calls.

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at team@nearbycalls.com.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Email Communications

By submitting your information, you may receive service-related communications, account notifications, and marketing emails.

You may unsubscribe from marketing emails at any time using the unsubscribe link contained within those emails.

Review Request and Reputation Management Services

Our services may include sending review invitations, feedback requests, and customer communications on behalf of our clients.

Clients are responsible for ensuring they have obtained any required consent from their customers before providing contact information for these purposes.

AI-Assisted Services

Nearby Calls may utilize artificial intelligence ("AI"), machine learning, automation tools, and related technologies to assist with services such as:

• Google Business Profile optimization
• Content creation
• Review response generation
• Reputation management
• Marketing recommendations
• Customer communications
• Business insights and reporting

AI-generated content and recommendations are provided as tools to assist our services and may occasionally contain inaccuracies, omissions, or outdated information. Clients remain responsible for reviewing and approving any content, recommendations, or communications before publication or use.

Nearby Calls does not guarantee the accuracy, completeness, or suitability of AI-generated outputs and disclaims liability for decisions made based upon such outputs.

Service Providers and Technology Partners

To provide our services, Nearby Calls may utilize trusted third-party service providers, software platforms, cloud hosting providers, communications networks, payment processors, analytics tools, advertising platforms, artificial intelligence systems, and other technology partners.

These providers may assist with:

• Customer relationship management (CRM)
• Marketing automation
• Email and SMS communications
• Payment processing
• Website hosting and infrastructure
• Analytics and reporting
• Artificial intelligence and automation features
• Business listing and profile management
• Advertising and remarketing services
• Customer support and account management

These providers may process information on our behalf solely for the purpose of delivering, maintaining, improving, or supporting our services. We require such providers to maintain appropriate safeguards designed to protect personal information and comply with applicable privacy and security obligations.

Nearby Calls may use both proprietary software and third-party technologies to provide its services. While we take reasonable steps to work with reputable providers, each provider maintains its own policies, terms, and operational practices.

We do not sell personal information to third parties.

Data Storage and Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We may use cookies, analytics tools, pixels, and similar technologies to:

• Analyze website traffic
• Improve user experience
• Measure advertising performance
• Deliver relevant advertisements

Users may control cookies through browser settings.

Data Sharing

We do not sell personal information.

We may share information with:

• Service providers necessary to perform services
• Technology partners
• Payment processors
• Legal authorities when required by law
• Successors in the event of a merger, acquisition, or business transfer

Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion of information
• Object to certain processing activities
• Withdraw consent where applicable

Requests may be submitted to team@nearbycalls.com.

Children's Privacy

Our services are intended for business owners and adults. We do not knowingly collect personal information from children under 13 years of age.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

Questions regarding this Privacy Policy may be directed to:

Nearby Calls

team@nearbycalls.com

(877) 848-5774